TERMS & CONDITIONS
Customer Care
At Ferentinos Farm, we are committed to providing excellent customer service and ensuring your satisfaction with our products. Whether you have questions about our poultry products, need assistance with your order, or simply want to provide feedback, our customer care team is here to help. Here are some ways you can reach us:
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Contact Us:
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Go to the Top Menu and place the cursor over the word "SAY HELLO."
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Fill out the form and submit your message.
To place an order or inquire about product availability, please contact us using the information above.
We offer delivery options for our products. Please inquire about delivery areas and fees, if any.
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Returns and Refunds:
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If you are not satisfied with your purchase, please contact us within 2 days of receiving your order to arrange for a return or refund.
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Products must be returned in their original packaging and in unused condition to be eligible for a refund.
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Eggs are not eligible for returns or refunds and must be inspected by the customer upon acceptance with COD (cash on delivery) orders.
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Feedback and Suggestions:
We value your feedback and are always looking for ways to improve our products and services. Please feel free to share your thoughts and suggestions with us.
Privacy and Safety:
Your privacy and safety are important to us. Please refer to our Privacy and Safety Policy for information on how we collect, use, and protect your personal information.
Thank you for choosing Ferentinos Farm. We appreciate your business and look forward to serving you.
Privacy & Safety
At Ferentinos Farm, we are committed to protecting your privacy and ensuring the safety of your information. This Privacy and Safety Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us online.
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Information We Collect
When you visit our website, we may collect certain information about your visit, such as your IP address, browser type, and the pages you accessed. We may also collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to share with us.
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How We Use Your Information
We use the information we collect to improve our website and services, communicate with you about your orders or inquiries, and personalize your experience with us. We may also use your information to send you promotional emails or newsletters about our products and services, but you can opt out of these communications at any time.
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Data Security
We take the security of your information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
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Cookies
We use cookies on our website to enhance your browsing experience and analyze how our website is used. Cookies are small files that are stored on your device and allow us to recognize you when you return to our website. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.
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Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites, so we recommend reviewing their privacy policies before interacting with them.
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Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
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Changes to This Policy
We reserve the right to update or change this Privacy and Safety Policy at any time. Any changes will be posted on this page, so we encourage you to review this policy periodically.
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Contact Us
If you have any questions or concerns about our Privacy and Safety Policy, please email us at ferentinosfarm@gmail.com
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By using our website, you agree to the terms outlined in this Privacy and Safety Policy.
Wholesale Inquiries
Thank you for your interest in purchasing poultry products from Ferentinos Farm. We are dedicated to providing high-quality, locally sourced poultry products to our customers. If you are interested in wholesale purchases, please copy/paste the information below in an email message, and we will get back to you as soon as possible. Please send to : ferentinosfarm@gmail.com
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Name of Business/Organization:
Contact Person:
Email Address:
Phone Number:
Address:
City:
State:
Zip Code:
Country:
Type of Business (e.g., restaurant, grocery store, etc.):
Products of Interest (e.g., whole chickens, chicken cuts, eggs, etc.):
Estimated Quantity (per week/month):
Additional Comments/Questions:
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Please note that submitting this information does not guarantee that your wholesale inquiry will be accepted. We will review your information and contact you to discuss your needs and our product availability. Thank you for considering Ferentinos Farm for your wholesale poultry needs.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments